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Workshop: Resource Management Implementation Roadmap

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Product Description

ServiceNow Resource Management Implementation Roadmap

This interactive workshop is for executives and managers looking to establish an effective Resource Management Roadmap. The workshop will allow participants to explore different resource management practices and approaches as well as access to common resource management starting points and roadmap templates. Participants will be able to establish their initial high-level implementation roadmap by the end of the session.

Audience – VP, Directors, and Managers responsible for PMO & Resource Management

Prerequisites – No course pre-requisites, resource management responsibilities and experience is recommended

Course Type - Online

Duration – 4 hours

Part I: Resource Management Practices
Resource Mgt Goals & Outcomes
o Review common goals and outcomes

Resource Management Practices
o Enterprise Resource Management
o Team/Group Resource Management
o Agile/Sprint Resource Management
o Product Resource Management
o Project Resource Management

Resource Management Practices by Work Type
o Project vs. Non-Project Work
o Resource Forecasting vs. Task Planning
o Quarterly & Annual Resource Planning

Resource Demand & Capacity Mgt Practices
o Groups, Teams, Roles, Skills
o Projects, Sprints, Stories, Tasks

Resource Mgt Organization Structures
o Key Roles & Responsibilities
o Centralized vs. Decentralized
o Governance Structures
Exercise: Identify resource management goals, major requirements, and business outcomes

Part II: Resource Management Roadmap
Confirm Resource Mgt Goals & Objectives
o Business Goals & Objectives
o People Goals & Objectives
o Process Goals & Objectives
o Technology Goals & Objectives

Review Top 4 Most Common Starting Points

Walk through Top 4 Implementation Roadmap Templates
o Aligned Goals and Objectives
o Capability-based Phases
o Critical Dependencies by Phase
o Average Duration

Select and Draft Initial Resource Management Roadmap Exercise

Resource Management Implementation Roadmap Roundtable Discussion
o Discuss draft roadmaps
o Discuss common practices
o Critical success factors

Schedule optional follow-up session in 2 to 3 months to share roadmap updates and progress

You may also be interested in: ServiceNow Resource Management Training

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